Help Center

General Questions

Immediate answers to the most common questions

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Featured Topics:

What does Macabacus cost? What payment options are available? What are the differences between plans? What are the system requirements? On how many computers can I use it? Can you customize Macabacus for me? What training options are available?

Using Macabacus

Everything you need to get started and be more productive

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Featured Topics:

Installation instructions Initial setup guide Share settings with others Troubleshoot loading & installation Troubleshoot Excel keyboard shortcuts Shared content / template libraries Linking to Excel from PowerPoint / Word

Account Management

Use your self-service Admin Console to manage users, billing, and more

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Featured Topics:

Upgrade your Macabacus plan Purchase additional seats (licenses) Manage end user access / transfer licenses Renew your subscription Disable automatic renewal Restore access after subscription expired Information for software resellers

Can't find an answer? Macabacus offers several options for getting the support you need.

Email Support
Reach us anytime at [email protected]. For technical support, be sure your email includes the information we need from you.
Chat Support
Use the chat window at the bottom of the page for basic support inquiries. Chat is generally available from 09:00 to 18:00 ET, Mon—Fri.
Phone / Remote Web Assistance
If we cannot resolve your issue over email or chat, then let's jump on a call. Please be prepared to share your screen so we can best serve you.